A processing time is the estimated amount of time needed for preparing your order to be shipped.

These vary depending on the type of item purchased.

READY TO SHIP

Products labelled in stock and ready to ship will be dispatched within 48 hours from the purchase.

MADE TO ORDER

These products are custom made in the size or metal of your choosing. Their processing times vary and may range from 2 to 4 weeks time. Each product labelled 'MADE TO ORDER' displays an individual processing time. This is the maximum amount of time needed to prepare and hallmark the product.

Contact us for any further assistance on processing times.

We provide a range of jewellery design and bespoke services. Learn more..

What is a hallmark and why is it important to have your jewellery hallmarked. Learn more about UK's hallmarking standards.

Precious metal jewellery may show some signs of wear and tear over time. Please find some useful examples of a good jewellery care practice in everyday activities.

Avoid applying skin care products or perfume directly to your jewellery.

Clean your jewellery with a soft toothbrush and soap under running water. Dry it well.

To restore the shine on the surface use a polishing cloth or cotton cloth.

For deeper or more complicated cleaning contact your jeweller.