Shipping policy

United Kingdom

All domestic orders are shipped with a free Royal Mail Special Delivery Guaranteed service delivered the next working day before 1 PM local time (once dispatched).

This service is fully insured and trackable, and a signature is required upon delivery.

Alternative carriers like DHL or DPD can be arranged upon request; please get in touch at info@agatakarwowska to discuss your preferred options.

Worldwide

International orders under £500 will be dispatched via free Royal Mail International Tracked&Signed service delivered within 5-10 working days after dispatch.

International orders over £500 are shipped with free express courier services, like FedEx, DHL or UPS. These services are fully insured, trackable, and estimated for a 1-4 days delivery once dispatched.

If you have any specific preference for delivery option or a preferable carrier, please get in touch to arrange it.

Customs & Local Taxes

This store does not collect nor calculate international duties or taxes. You may be charged import taxes upon delivery depending on your local regulations. For detailed information about import charges, we advise contacting your local customs office.

Damages and issues

Please inspect your order upon reception and email info@agatakarwowska.com immediately if your order arrives defective or damaged.